By registering as a seller on Super Gifters, you agree to these terms and conditions. Please read this policy carefully as it outlines your rights, responsibilities, and the standards we expect from all sellers on our platform.
You must provide valid business information and may be required to verify your business registration.
All products must meet our quality standards and match their descriptions accurately.
Maintain professional communication and provide excellent customer service.
Ensure all products comply with local and international laws and regulations.
Prohibited Items:
Platform commission is applied per sale and depends on your product's category. VAT (16%) is deducted separately. The commission schedule below applies to all seller (marketplace) orders.
| Category | Commission |
|---|---|
| Tech / Electronics | 23.2% |
| Corporate / Personalized Gifts | 22% |
| Prince Gifts, Princess Gifts | 20% |
| Print Shop | 18% |
| Wellness / Selfcare | 17% |
| Family Gifting | 16% |
| Flowers | 15% |
| Bags / Backpacks | 14% |
| Home Living | 13% |
| Apparel / Wearables, Food / Beverage Hampers | 12% |
| Drinkwares | 11% |
| Eco-Friendly Gifts | 10% |
| Any other / uncategorized | 12% (default) |
Standard payment processing fees may apply depending on the payment method.
Detailed earnings reports are provided monthly via your seller dashboard.
Payments are made on Tuesdays and Fridays. Payments are processed within 2-5 business days after customer delivery confirmation. We support bank transfers and PayPal payments. Minimum payout threshold is $25.
Important: Tax responsibilities vary by location. Sellers are responsible for their own tax obligations and reporting. We recommend consulting with a tax professional.
All seller accounts undergo a review process that typically takes 1-3 business days. We may request additional documentation during this process. Once approved, you can begin submitting products for review.
Each product submission is reviewed by our team within 24-48 hours. Products are evaluated for quality, accuracy, and compliance with our guidelines. You'll receive notification once your product is approved or if changes are needed.
All products submitted should be neatly and attractively gift-wrapped, ready for customer presentation. We recommend including the cost of gift wrapping in the product's listed price to help offset the wrapping expenses.
Violations of this policy may result in:
If you have any questions about this policy or need assistance with your seller account, please contact our seller support team at:
Email: info@supergifters.co.ke
Phone: +254 141 617768
Hours: Monday - Friday, 9 AM - 6 PM EAT
By continuing with seller registration, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.